App Review Analyst

Milan Social Media | Italy

About Us

  • Making Science is a leading digital marketing and technology consulting firm, that is listed in the Madrid Stock Exchange. We are currently expanding our operations internationally, and our offices are located in Madrid, Barcelona, Valencia, Lisboa, París, London, Mexico City, Milan, and Dublin. We are a company that specializes in providing comprehensive marketing and technological solutions for digital businesses. Our team is composed of more than 1000 digital native professionals, who have a wide knowledge in the different stages and disciplines of the digital transformation: Digital Strategy, Infrastructures, Software Development, Creativity and UX/UI Design, Digital Marketing, and Big Data.

  • Making Science is People Centric, and we actively bet on our employees! We believe that they are the key to any successful business, and therefore, our greatest asset. We strive to provide daily learning opportunities for those who work with us and their colleagues. It is also really important that they enjoy what they do, and have positive experiences. We want our employees to feel proud of their accomplishments, and that they belong to a company that is in constant growth, because each person’s contribution is essential to achieve our success. Do you want to be part of this great family?

Some details about your department

  • At Social Media, we focus mainly on building a brand's voice through content and interaction on different social channels. We look for profiles that are sharp, and that have the capability to think critically and adapt quickly to projects that are really diverse: from the creation of content strategies on a brand's different channels to the development of interaction and social listening dynamics.

  • In this department, analytical capabilities are as important as creativity. Our projects always start by analyzing the audience, the market, and the competition to gain a deep understanding of the media and digital channels. Our proposals stand out strategically, and rely on measurable data.

  • Our objective is to always offer our clients effectiveness in their messages, and work with them to build a credible brand in a competitive environment.

What we’d like you to do:

  • Customer support

  • Community Management 

  • Drafting manuals and templates to build strong corporate communication

  • Dealing with devs/designers and IT teams to address the app issue resolution 

  • Reporting, KPI measurement, tool management

  • Researches and analysis to support business solutions

  • Turn data into insights in order to present trends analysis and key issues to relevant stakeholder

What we’d like you to bring:

  • Bachelor Degree in Marketing or similar

  • Experience in financial services / banking sector

  • Proactive and willing to learn

  • Knowledge on app development cycle

  • You like to get your hands dirty (good leadership means rolling up your sleeves)

  • Ability to adapt to new challenges and a positive attitude.

  • Good communication and organization skills

  • Knowledge in Community Management

  • Focus on client and passionate about customer care

  • Advanced level of English, both spoken and written.

  • Availability to travel

Perks of joining us

  • We give you complete stability with a permanent contract
  • We offer a competitive salary according to your worth and experience
  • Do you know someone that fits in Making Science? Refer him or her, and you can get a bonus if they’ll be hired!
  • Your personal Mac
  • You will have full ownership and responsibility from the first day and a real impact on the Company’s business
  • Feedback is part of our day to day lives. We recognize a job well done through a continuous feedback model
  • We care about a healthy work-life balance. You can count on having flexible working hours and the possibility to work from home.
  • You will never stop learning with us: subsidized training, free language classes, learning capsules, an e-learning platform, and many more
  • Work comfortably and follow your own style, because we don’t have a dress code
  • Be a part of a young, adventurous, and professional team, with people you’ll grow fond of!